Refund policy
Every Treshire piece goes through quality checks before it leaves us. We take that seriously.
We do not offer returns or cash refunds. All sales are final.
If your order arrives damaged, defective, or incorrect, we will make it right.
ELIGIBLE FOR EXCHANGE
We accept exchange requests only in the following cases:
Item received is damaged or defective
Item received is different from what was ordered
Item received is incomplete
Exchanges are for the same product only. If the item is out of stock, we will issue store credit of equal value.
HOW TO REQUEST AN EXCHANGE
Contact us at connect@treshire.com within 48 hours of delivery.
Subject line: Order ID — Exchange Request
Include an unboxing video clearly showing the issue. Requests without a video cannot be processed.
Once approved, ship the item back unused, in its original packaging with all tags intact. The return address will be shared by email.
Your exchange or store credit will be processed within 7 business days of receiving the item.
NOT ELIGIBLE FOR EXCHANGE
Items that have been worn or used
Items without original packaging or tags
Items purchased during a sale or promotional offer
Requests made after 48 hours of delivery
QUESTIONS?
Email us at connect@treshire.com or WhatsApp us at +91 7000774963.
We respond within 24 business hours.